HUBUNGAN PELAYANAN KEPERAWATAN BERPRINSIP SYARIAH DENGAN KEPUASAN PASIEN DI RS PKU MUHAMMADIYAH TEMANGGUNG TAHUN 2020

Maha, Yahya (2021) HUBUNGAN PELAYANAN KEPERAWATAN BERPRINSIP SYARIAH DENGAN KEPUASAN PASIEN DI RS PKU MUHAMMADIYAH TEMANGGUNG TAHUN 2020. Other thesis, Skripsi, Universitas Muhammadiyah Magelang.

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Abstract

Patient dissatisfaction with nursing services both in Indonesian and other developing countries is currently still a very important issue. Satisfied patients tend to reuse the services of a hospital and will leave when they are not satisfied. Sharia-based services on nursing is a service provided by nurses based on qur'an and hadith that can improve patient satisfaction in the hospital. The purpose of this study is to find the relationship of sharia-based services on nursing with patient satisfaction in PKU Muhammadiyah Temanggung the hospital. This study used descriptive correlation method with cross sectional approach. The data collection using a questionnaire with the number of 103 respondents with accidental sampling technique. The data analysis used Spearman test. There was a significant relationship between sharia-based services on nursing and the patients satisfaction with p-value 0.001 (p-value <0.05) and the closeness of the relationship was moderate (0.749) as well as the direction of the relationship was positive. The better sharia-based services on nursing provided, the patients satisfaction will increase.

Item Type: Karya Ilmiah (Other)
Pembimbing: Puguh Widiyanto, S.Kep, M.Kep dan Ns. Enik Suharyanti, M.Kep
Uncontrolled Keywords: Sharia-based Services on Nursing, Patients Satisfaction
Subjects: R Medicine > RT Nursing
Depositing User: Atin Istiarni
Date Deposited: 06 Oct 2021 05:53
Last Modified: 07 Oct 2021 02:15
URI: http://eprintslib.ummgl.ac.id/id/eprint/2661

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